Privacy and data transparency

Privacy Policy

This policy explains how Zuridoc handles personal information when you visit our website or use our document creation services.

Our Core Privacy Principles

Zuridoc is guided by data minimization, purpose limitation, and transparency. We collect only the information needed to provide and improve our services, use it for clear and legitimate purposes, and keep users informed about how their information is handled.

Information We Collect

We may collect information you provide directly, such as your name, contact details, account credentials, uploaded logos, company details, and communications with support. We may also collect technical information such as IP address, browser type, device identifiers, and usage patterns to maintain security, stability, and performance.

How We Use Information

We use information to deliver our document creation services, authenticate accounts, process user requests, improve product quality, communicate account updates, and protect the platform from misuse. Aggregated or anonymized data may be used to understand trends and improve functionality.

Cookies and Tracking Technologies

Zuridoc may use cookies and similar technologies to keep sessions secure, remember preferences, understand site usage, and improve the user experience. Users can manage or disable cookies through browser settings, though some features may require essential cookies to function.

Data Sharing and Third Parties

We do not sell personal information. We may share limited data with trusted service providers who help us operate the platform, provide infrastructure, process authentication, or deliver support. These providers are permitted to use data only for the services they provide to Zuridoc. We may also disclose information when required by law or to protect rights, property, safety, and platform integrity.

Data Security

We use reasonable technical and organizational safeguards to protect information from unauthorized access, alteration, disclosure, or destruction. These safeguards may include encrypted connections, access controls, secure storage practices, monitoring, and periodic security review.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. You may contact us to exercise these rights, and we will respond according to applicable law.

Data Retention

We retain personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. When data is no longer needed, we delete or anonymize it using reasonable methods.

Updates to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. Material updates may be communicated through the website or by direct notice where appropriate.

Contact

If you have questions about this Privacy Policy or Zuridoc data practices, contact the Zuridoc team through the contact channels provided on our website.